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Nature's Source is committed to ensuring the complete and absolute accuracy of product images and information on our website. However, please be aware that there may be pending updates to packaging or ingredients due to manufacturing changes.
Occasionally, some items may be shipped with alternate packaging that has been recently updated by the supplier or manufacturer. It's important to note that while packaging may change, the ingredients usually remain the same. We always advise you to read labels, warnings, and product directions before use. Please do not solely rely on the information provided by Nature's Source.
Our probiotics are stored in our warehouse under refrigeration to guarantee quality and maintain optimal potency. Additionally, we include a FREE ice pack with probiotic shipments. Although the product may not arrive cold, the ice pack helps in preserving a cooler temperature during transit. We recommend taking into account potential weekend or holiday delays when placing your order. For example, it's best to order on a weekday and avoid ordering on Fridays, Saturdays, or during holidays
I wasn't able to alter my review below but wanted to give an update. I spoke with Leonard on the phone and we were able to resolve the issue. I'll be back again. Thanks for the help.
I bought two of these at $57 and they arrived with 2 months (June 2025) until the best before date. For something in bulk that expires so soon, I would expect proper disclosure before purchase - or a discounted rate. When I contacted customer service about this via multiple emails, my request for help or even acknowledgement of the issue went ignored. I started off disappointed, but now I'm just upset. The lack of transparency, questionable quality, and lack of customer care is shocking. You've lost my trust with this one - and I will seriously reconsider shopping with you again because of this. Do better.
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